Canadian Flag

What does it cost to ship my order?


Your order will be shipped Standard UPS. If a box number is supplied in the Ship To address, then the order will be shipped Canada Post (same conditions apply).

When will I receive my order?


Shipped orders usually take 3-5 days depending on location.

NOTE: Elite Promotional Marketing is not responsible for delivery times as that is a function of the carrier.
CPKC Shops provides shipment tracking information via email for all orders placed through the site.  Please monitor the progress of your shipment and ensure there is someone available to receive it when it is delivered, as courier services will not currently collect signatures on delivery and packages may be left at destination unattended.  CPKC Shops and Elite Promotional Marketing are not responsible for packages that are subject to loss or theft after delivery has been confirmed with the courier service.

Returns & Exchanges will only be accepted on damaged or defective product. If you wish to return or exchange an item, please contact us at corpro@elitepromomarketing.com to submit the request. Please email us a list of items you would like to return, your reason for return, your order number, and your contact information along with your request. We will review your request and respond with further instruction.